Surgical
Procedures
There are
many instances when a growth or lesion must be removed to determine the nature
of the lesion, or at the patient’s request for cosmetic reasons.
In most cases, this procedure can be cost-effectively accomplished in the
office under local anesthesia.
With any
surgery there is a risk of bleeding, infection, and scar formation.
We make every effort to minimize such risks by customizing the surgical
procedure for you.
If
surgery if anticipated, please inform our staff of any general Health Problems,
Allergies, and Medications you are taking (especially Blood
Thinners). Also, let us know if
you need prophylactic antibiotics prior to your surgery, as a result of an
artificial heart valve or an orthopedic joint replacement.
Biopsies
The
tissue removed will be sent to a pathology laboratory for diagnostic study.
The pathologist for this service will directly bill you, unless your
health insurance has contracted with the pathologist for this evaluation.
Dr.
Hensley or one of her staff will contact you by phone or letter in one or two
weeks following your surgery. If we
have not been able to contact you within that time frame, please call the office
during regular office hours for biopsy results.
Emergency
Care
For all
emergencies, please call the office. Should your emergency occur after office hours, the answering
service will forward your message to Dr. Hensley or the physician on call.
Your call will be returned at the earliest opportunity.
Prescription
Refills
Dr.
Hensley will determine if a refill will be renewed on a case-by-case basis.
Please call only during regular office hours.
For your protection, certain prescriptions will not be refilled unless
you have been examined in the office recently.
Please have you pharmacy’s telephone number handy when you call the
office.
Telephone
Calls
All
patients are encouraged to call with any questions they have regarding their
medical or surgical problems. Our
medical staff in consultation with Dr. Hensley will answer all calls.
If necessary, Dr. Hensley will return your calls during office hours so
that your medical records are readily available.
Office
Appointments
Office
hours are by appointment only, which provides the most convenient and efficient
service for you. If you have an
emergency, we will fit you into the schedule as soon as possible.
If you
need to cancel or reschedule an appointment, please call at least 24 hours in
advance.
Fees
and Payments
We make
every effort to minimize the cost of your medical care.
Our fees are consistent with the customary charges for specialty care in
our area and reflect the level of care you receive.
We request that payment be made at the time of your office visit.
Insurance
We
participate with Medicare and Blue Cross Blue Shield of Florida.
The statement of charges you receive following your visit has been
designed to provide all of the information needed by you insurance company to
process your claim promptly.
Unfortunately,
many insurance companies including Medicare no longer are paying for certain
surgical procedures they consider “not medically necessary.”
These procedures include cosmetic procedures as well as removal of benign
skin lesions. You will be
responsible for payment for these services at the time of your visit.
Referrals
We can
think of no greater compliment than being asked to care for a member of your
family or one of your friends.
Thank you
for your confidence.
Our
Location
Take US 41
to Highland Woods Blvd.
Go East on
Highland Woods Blvd.
Take second
left on Brighton Lane
At the bend
to the left, turn into the Preserve at Bonita Springs
We are the
second building on the left.
26661
Dublin Woods Circle